Everything You Need to Know About Outsourcing with Voigue
Which industries does Voigue provide BPO services for?
Voigue specializes in providing outsourcing services for healthcare, financial services, insurance, e-commerce, Digital marketing and Information Technology. We tailor our solutions based on your industry-specific needs, ensuring compliance, accuracy, and scalability.
How does outsourcing to Sri Lanka help reduce costs?
Sri Lanka offers a highly educated and English-proficient workforce at significantly lower labor costs than Western countries. By outsourcing to Voigue’s Sri Lankan team, businesses can save up to 60% on operational expenses while maintaining high-quality service.
Is my business data secure with Voigue?
Absolutely. Voigue uses strict data protection policies, NDAs, encryption, and ISO-compliant practices to ensure all client data remains confidential and secure. We take privacy and cybersecurity very seriously.
Can small businesses or startups also benefit from BPO services?
Yes! Voigue supports businesses of all sizes. Startups and SMEs can especially benefit from outsourcing to manage tasks like customer service, bookkeeping, and digital marketing without the cost of hiring full-time staff.
What makes Voigue different from other BPO companies?
Voigue stands out with customized solutions, bilingual support, a presence in both Sri Lanka and Australia, and a deep understanding of regional compliance standards. We offer flexibility, transparency, and round-the-clock service with a dedicated account manager.
How quickly can Voigue onboard my business processes?
Depending on the complexity of your needs, Voigue can onboard your project in as little as 7 to 14 business days. We offer a clear onboarding roadmap with minimal disruption to your operations.
Can I scale my outsourced team up or down?
Yes. Voigue offers scalable outsourcing solutions—you can easily increase or decrease team size based on seasonal demand, project scope, or business growth.
What are the most commonly outsourced services at Voigue?
Customer Support & Live Chat
Data Entry & Management
Accounting & Payroll
Insurance Claims Processing
Medical Billing
IT Support
Social Media Management
- Computer Networking Expert Services