voigueaAffordable. Scalable. Hassle-Free — Discover the Voigue Advantage.
Introduction
In today’s fast-paced business environment, Australian entrepreneurs and SMEs are under constant pressure to grow while managing costs. Whether you’re running a real estate agency in Sydney, a marketing firm in Melbourne, or an eCommerce startup in Brisbane — time and efficiency are your most valuable assets.
That’s where virtual assistant services in Australia come in. At Voigue, we help Australian businesses outsource smarter, offering virtual assistants, admin support, bookkeeping, customer service, and digital marketing at a fraction of local costs — without compromising quality.
What Is a Virtual Assistant?
A virtual assistant (VA) is a remote professional who provides administrative, technical, or creative support to your business. From answering emails and scheduling appointments to managing social media or even performing market research, virtual assistants help free up your time to focus on growth.
Why More Australian Businesses Are Hiring Virtual Assistants
More and more companies across Australia are choosing to hire virtual assistants for several compelling reasons:
✅ Cost-Effective Staffing
Hiring a full-time employee can cost over AUD 60,000 annually. Voigue’s offshore virtual assistants — trained and managed by our Sri Lanka-based team — deliver premium service at a significantly lower rate.
✅ Time Zone Advantage
Unlike offshore VAs from the US or Europe, our VAs are strategically aligned with Australian time zones — ensuring seamless communication.
✅ Skilled, Multidisciplinary Talent
Need a virtual assistant for bookkeeping, content creation, or eCommerce support? We match your needs with highly qualified professionals who are trained across various tools and platforms.
Services Offered by Voigue Virtual Assistants
| Task | Description |
| Admin Support | Calendar, inbox, travel, file organization |
| Bookkeeping | QuickBooks, MYOB, Xero — we’ve got it |
| Social Media Management | Content, scheduling, engagement |
| Real Estate Assistance | Listing updates, client follow-ups, CRM |
| Customer Support | Phone, email, chat support |
| E-commerce Support | Product listings, inventory management |
| Marketing & Design | Canva, Photoshop, email campaigns |
Affordable Virtual Assistant Packages
We believe outsourcing shouldn’t break your bank. Voigue offers affordable virtual assistant
packages, with options to scale as you grow.
No hidden costs. No long-term contracts. Just efficient support, tailored to your business.
Why Choose Voigue?
✅ Dual Base in Sri Lanka & Australia for smoother operations
✅ Award-winning: Asia Quality Outsourcing Brand Winner
✅ ISO-certified processes for quality and data security
✅ 24/7 support with dedicated account managers
✅ 100% scalable and flexible packages
Case Study
Enhancing Customer Support for a Growing Australian E-commerce Brand
Background
An Australian eCommerce retailer specializing in homeware and interior décor was experiencing rapid growth, especially during seasonal sales and online campaigns. While this increase in traffic was positive, their lean in-house team couldn’t keep up with the volume of customer inquiries, resulting in delayed responses and reduced satisfaction.
Challenges
- Overwhelmed support channels during high-traffic periods.
- Delayed responses to inquiries on order status, returns, and product information.
- Limited ability to scale support staff quickly and cost-effectively during promotions.
The Voigue Solution
The business partnered with Voigue to deploy a dedicated customer support virtual assistant trained in handling Australian e-commerce customers. Aligned with the client’s workflows and tools, the assistant provided:
- Multichannel support across email, live chat, and social media.
- Hands-on experience with platforms like Shopify and Gorgias for seamless ticket handling.
- Timely resolution of issues including order tracking, returns processing, and product-related questions.
- Availability during key sales periods, offering additional coverage without the overhead of hiring locally.
Results
- Customer response times were reduced by 65%, significantly improving service efficiency.
- Customer satisfaction scores rose by over 30%, especially for post-purchase experiences.
- The company saved over AUD 50,000 annually, compared to hiring and training local staff.
Cart recovery and repeat customer rates improved, directly tied to quicker, friendlier support.
Ready to Scale Smarter?
Whether you’re an overwhelmed solopreneur or a scaling startup, our virtual assistant services in Australia are your strategic advantage.
−– Contact Voigue Today for a free consultation and discover how we can help streamline your business — affordably and professionally.
Final Thoughts
The business world is moving faster than ever, and agility is the key to success. With
Voigue’s virtual assistant services, Australian businesses can finally delegate the busy work,
save money, and focus on what matters most — growing your brand.